Our MS Teams app makes it possible to receive and respond to customer inquiries directly within Microsoft Teams. It integrates seamlessly with popular messaging platforms such as WhatsApp and web chat widgets, so your team can manage customer requests from different communication channels in one central location. The onboarding process is quick and straightforward, so companies can benefit from the integration immediately. The solution is intuitive and user-friendly, making the sales process more efficient and smoother.
WebChat CSP
your chat, your team, your decision
MARGE & LIZENZ
License model
We offer monthly licenses as well as annual billing options.
Companies have the option of assigning license packages (from 1 to 100 channels) to different users to create webchat links.
MARGE
As a CSP partner, we offer you an attractive margin that also allows you to pass on to indirect resellers. These are agreed individually for the various licenses with terms.
RECURRING REVENUE
The SaaS model is based on a function-oriented structure in which the channels set up can be used permanently. The costs per channel connection remain constant regardless of the number of users accessing it. This offers the end customer a transparent and predictable cost structure, which in turn enables calculable and sustainable growth.
AI & CONSUMPTION
RECURRING REVENUE
The SaaS model is based on a function-oriented structure in which the channels set up can be used permanently. The costs per channel connection remain constant regardless of the number of users accessing it. This offers the end customer a transparent and predictable cost structure, which in turn enables calculable and sustainable growth.
AI & CONSUMPTION
Individual marketplace solution
SALES CYCLE
Deal Support
We support you in your sales talks. Product demos are available at any time to help you present the solution.
Product support
We offer the usual first-level support via tickets, chat, telephone and meetings.
GROWTH AND SCALING POTENTIAL
The product offers considerable potential for growth within a tenant. WebChat offers a unique solution that is continuously developed and helps your customers to meet the requirements of a growing tenant.
Targeted approach and maximum efficiency from the first stage
The customer starts with a focused approach to individual departments, creating customized communication options for their visitors and customers.
In the next expansion stage, the support teams benefit from seamless integration into Microsoft Teams. This allows them to continue working in their familiar environment, which not only increases efficiency, but also reduces the workload on employees and promotes the customer's success.
Optimization of services and customer experience
New communication channels can be added flexibly to support specific services and improve the customer experience. Visitors benefit from fast assistance, especially for services that require intensive consultation, which in turn significantly increases the completion rate of your customers.
Flexibly scalable and expandable
Successful solutions at service level can easily be extended to entire product groups or even individual products. Providing the right contacts and precise answers leads to considerable success. Thanks to the flexible scalability, advice-intensive chats can be expanded in a targeted manner to increase the completion rate even further.
Efficient campaigns with marketing integration
Marketing teams can link specific channels directly to landing pages. This enables efficient targeting, seamless collaboration and valuable feedback for the right team members - a crucial factor for the success of your campaigns.
Scale globally through multilingualism
An established communication strategy should be scaled on a global level. By simply adding additional languages, you can tap into new markets without compromising on efficiency or quality.
Dedicated solutions for sales teams
Sales teams benefit from specialized communication channels that integrate seamlessly with B2B platforms and existing workflows. This ensures a smooth and effective sales process that significantly increases productivity and success.
